Responsible Gaming —
Your safety is our
top priority
Enjoy entertainment at gat99 within your limits. We are committed to ensuring the mental and financial well-being of every player.
Important Notice: Online betting and casino games are for persons aged 21 and over only. Gambling can be addictive — please play responsibly. If you feel you are losing control, contact our support team immediately.
Our Protection Tools
gat99 gives every player the opportunity to set the right limits for themselves. Using the tools below, you can easily keep your gaming experience safe and well-controlled.
Set Deposit Limits
Set your own maximum deposit amount on a daily, weekly, or monthly basis. This ensures you can never deposit beyond your means.
Time-Out
If you feel you need a break, temporarily close your account for anywhere from 24 hours to 30 days. During this period it will not be possible to log in or place bets.
Self-Exclusion
If you want to exclude yourself entirely for the long term, choose the self-exclusion option. Once active, the account cannot be reactivated until the set period has ended.
Activity Report
View the full details of your betting history, deposits, and withdrawals at any time. Keep full track of your spending and make informed decisions.
24/7 Support
Our Bengali-speaking support team is always by your side for any issue. Speak directly via live chat and get a fast resolution.
Set Loss Limits
If your losses exceed a set amount, gaming will stop automatically. You can set this limit yourself from your account settings.
For persons aged 21 and over only
The minimum age to open an account and play at gat99 is 21. Age is verified at registration and any account belonging to a minor will be cancelled immediately. Keep parental controls active on your device to protect younger members of your household.
Core Principles of Responsible Gaming
Betting and online gaming are a form of entertainment — they should never be a primary source of income. While playing at gat99, always remember to only bet what you can afford to lose. Play for enjoyment, not out of greed.
Responsible gaming means knowing your limits and staying within them. Set a daily budget, do not play while under the influence of alcohol or under stress, and do not place more bets to try to recover losses — this is known as "chasing losses" and it is harmful.
If you feel that gambling is having a negative impact on your family, work, or financial life, that is a sign of a problem. Speak to us directly — our support team is ready to help without judgment.
Healthy Gaming Habits
- Set a fixed budget before you start playing and do not exceed it.
- Take regular breaks — at least 15 minutes after every hour of play.
- Spend time with family or friends and do not focus your attention on gaming alone.
- Always keep in mind when depositing — minimum deposit is ৳100 and minimum withdrawal is ৳500.
- Never place bets with borrowed money or someone else's funds.
- Know when to stop after a win — follow your limits to protect your success.
Signs of a Problem
If any of the following apply to you, speak to support:
- You repeatedly place bets to try to recover losses
- You are lying about or hiding your betting
- You are spending time meant for family or work on gaming
- You feel restless or anxious when you are not placing bets
- You are using money needed for essential expenses on betting
Contact our live chat for help or email us:
[email protected]
How to Activate Limits
Setting gaming limits is simple. Follow the steps below to secure your account in just a few minutes:
Log In
Log in to your gat99 account and click the profile icon in the top right corner.
Go to Settings
Find the "Responsible Gaming" section in your account settings.
Choose a Limit
Deposit limit, loss limit, time-out, or self-exclusion — select whichever tool you need.
Confirm
Enter the amount or duration and press the "Confirm" button. The change will take effect immediately.
Frequently Asked Questions
Play safely, enjoy the experience
gat99 has plenty to enjoy — cricket betting, slots, casino, and much more. Play within your limits and make the most of every moment.
Detailed Guide to Responsible Gaming
Budget Planning
The most important aspect of responsible gaming is proper budget planning. Each month, set aside a small portion of your total income — an amount whose loss would have no impact on your daily life — exclusively for entertainment. Set a separate budget for playing at gat99 and never exceed it.
Remember, gambling is not a guaranteed way to earn money. Every game carries an equal chance of winning or losing. Treat gaming as entertainment — the same way you would a cinema ticket or a meal at a restaurant.
Time Management
Spending excessive time on gaming is an early sign of addiction. Set a daily limit on how long you will play and stick to it strictly. You can use gat99's time-out feature to automatically cap your sessions. Spending time with family and friends, exercising, or focusing on a hobby are all healthy alternatives.
Tell Your Family
Let a trusted family member know about your online gaming habits. Keeping it hidden can make problems worse. If a family member feels your gaming is becoming a problem, take that view seriously. Their concerns are often well-founded.
Protecting Minors
If anyone under the age of 18 or 21 lives in your home, make sure they cannot access your account. Keep your device secured with a password and never share your login details. Opening an account for a minor or allowing them to play is strictly prohibited.
Do Not Hesitate to Seek Help
Problem gambling is a recognised mental health issue and no one should feel at fault for it. Seeking help at the right time is a sign of strength, not weakness. In addition to our support team, seek help from family, friends, or a professional counsellor. The option to close your gat99 account entirely is also available if needed.
Responsible gaming is not a restriction — it is the path to ensuring your long-term enjoyment and well-being. gat99 is always by your side.